Flat monthly. Cancel anytime. Seven days to change your mind.

One price per month for a machine. No metering, no per-seat maths, no surprise line item at the end of the month. This page is the plain-language version; the binding text is the Refund & Cancellation Policy and the Terms of Service.

What you pay

Every plan is the whole product. You upgrade for a bigger machine and faster support, never to unlock a feature. Monthly only: there is no annual plan, and no general free trial. Full resource detail is in Limits & fair use.

Your AI provider bills you separately for model usage. That's the BYOK trade: you don't pay us a markup on tokens, and we don't pay your Anthropic bill.

Who charges you

The seller of record is TigerPoint Technologies LLC, a New York limited liability company. Payments are handled by our checkout provider; we never see or store your card. Tax is calculated at checkout where it applies. We sell worldwide, in US dollars. If you are a consumer in the EU or UK you also have a 14-day statutory right of withdrawal. See the Refund Policy.

The two promises

Delivered within 24 hours, or your money back

Your machine is built automatically as soon as your payment settles, usually running within a few minutes. The 24-hour promise is the outside limit, not the expected wait. If your workstation isn't ready inside 24 hours and you'd rather not keep waiting, you get a full refund.

Seven days to change your mind

Not happy in your first seven days? Ask for your money back and you get it. The clock starts on your start date: the later of the day we deliver your workstation and the day of your first payment. For an ordinary subscription those are the same day or a day apart, and taking the later of the two means a slow build never eats into your week. It's one refund per customer, on your first paid term only: it's a genuine try-it guarantee, not a rolling monthly reset.

To use either one, email support@holycode.cloud. There is no form and no retention script.

Cancelling

No phone call, no "talk to us first" step, no waiting. Cancelling is three screens you drive yourself: one question about why you are leaving, then up to two offers — free days or a pause — each declinable in one click, then confirm. None of it is a condition of cancelling and you can leave from any screen. Sign in at app.holycode.cloud/billing and hit Cancel plan: it applies straight away, tells you the date your access ends, and Resume undoes it. Prefer email? Write to support@holycode.cloud and we'll cancel it, same business day. What happens then:

• You keep your workstation until the end of the period you already paid for. Cancelling doesn't cut you off mid-month.
• Then you get a 14-day export window, or 24 hours if you were on a trial that never converted to a paid month. Ask and we'll deliver an archive of your workspace; you can also just push everything to your own git remote, which is the faster route.
• After that window we delete the machine and its volume. Residual copies inside our providers' systems (snapshots, logs) purge on their normal rolling cycle, up to 30 days. We don't claim instant erasure of every copy everywhere, because that would be a lie.
• We email you at each step. A confirmation naming the date your access ends when you cancel; a notice when the export window opens; and a reminder before the disk is deleted. Resuming gets its own confirmation too. Put the date in your own calendar anyway: the deadline is the deadline whether or not an email reaches you.

Deletion is not reversible. Export before the window closes.

Changing plans

Email support and we’ll resize the machine, then adjust your subscription. Two constraints worth knowing up front: disk can grow but not shrink, and a resize means a short restart of your box. See the restart note in Security basics for what that ends.

If a payment fails

Our checkout provider retries on its normal schedule and emails you. Your workstation isn't destroyed the moment a card bounces. We'd rather hear from you. If a subscription lapses entirely, the cancellation path above applies, export window included.